Short description
Blogging has been used for some years as a
platform for individuals to record chronological publication of comments
and thoughts on the web. They usually include philosophical
reflections, opinions on the Internet and social or political issues.
This article explains how one could go beyond this to capitalise the
strength of blogging to enhance one's Internet business.
Showing posts with label messaging. Show all posts
Showing posts with label messaging. Show all posts
Monday, April 2, 2012
On-Hold Messaging, Making the Most of a Captive Audience
According to a recent AT&T study, more than 70% of business calls
are placed on hold for an average of 45 to 60 seconds each. 60% of the
callers placed on hold hang up, and 30% of those that hang up never
call back.
The opportunity to reach out to your customers is now!
They are a captive audience, and are eager to hear what you can do for them. While they are waiting, which for some business could be upwards of 10 minutes or longer, you need to keep their interest, keep them happy, and most importantly, retain their call to avoid losing them and their confidence before you can even meet their needs.
The opportunity to reach out to your customers is now!
They are a captive audience, and are eager to hear what you can do for them. While they are waiting, which for some business could be upwards of 10 minutes or longer, you need to keep their interest, keep them happy, and most importantly, retain their call to avoid losing them and their confidence before you can even meet their needs.
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